Privacy Policy - CGStore.art
Last Updated:
Introduction
Welcome to CGStore.art. We are committed to protecting your privacy and ensuring the security of your data. This policy explains how we collect, use, and protect your personal information across our integrated ecosystem, which includes our website and our mobile applications. By using any of our services, you agree to the practices described in this policy.
Data We Collect
To provide our integrated services, we collect the following types of data:
Data You Provide (Personal Data)
This includes your name and email address upon registration. It also includes data you choose to add to your profile (such as skills, software, bio), as well as financial information (such as bank account details: Name, Account Number, and IBAN only) necessary to process seller or affiliate payouts.
Content Data (User-Generated Content)
This includes all files you upload, including: Marketplace files (Models, Textures), Inspiration Hub projects, Creator Hub posts (images, reels), and content you create on the Website Builder.
Transaction Data
We collect and store records of financial transactions, including: details of your purchases on the Marketplace, your sales records, Points purchase logs, and earned affiliate commissions.
Automatic Data (Usage Data)
We automatically collect usage data, including IP address, browser type, operating system, and pages you visit, via Cookies and similar tracking technologies.
Application Data
When you use our mobile Application, we may collect information about your device, operating system, and usage statistics within the app.
How We Use Your Data
We use your data based on clear legal grounds for the following purposes:
To Provide the Service (Contract Performance)
We use your data to operate your account, activate your premium subscription, allow you to upload content, and display your projects and interactions on the platform.
To Facilitate Financial Transactions
We use your data to process payments for file or points purchases, and to manage, calculate, verify, and send payouts to sellers and commissions to affiliates.
To Manage Interactive Programs
We use your data to display your posts in the Creator Hub and operate the Website Builder to allow you to showcase your work.
To Communicate With You
We use your email to send critical and transactional notifications about your account (e.g., sale confirmations, security updates, payout status).
For Improvement & Security (Legitimate Interests)
We use usage data to analyze platform performance, improve user experience, prevent fraud, secure the platform, and ensure compliance with our Terms.
Advertising and Data Sharing
We take your privacy seriously and do not sell your personal data to advertisers.
Internal Advertising (Our Ad System)
We use the data you provide in your profile (such as skills or software) to show you relevant, targeted internal ads from other users utilizing our Points-based ad system.
External Advertising (Ad Partners)
We may use trusted advertising partners (like Google AdMob) to display generic ads on our free mobile Application. These services may collect non-personal browsing data via cookies to personalize ads.
External Ad Disclaimer
Once you click on an external advertisement and leave the CGStore.art platform, you are redirected to the third-party's platform. We are not responsible for the privacy practices or content of those platforms. The responsibility for following these ads and interacting with them falls upon you personally.
Third-Party Service Providers
We only share your data with third parties necessary to operate the service, such as:
Payment Processors (Paymob and Zeboni)
To process purchases (like subscriptions or points) and handle payouts. We want to clarify that all withdrawal data, Visa numbers, and credit card details are processed entirely outside our servers on the secure servers of these payment companies. We do not store or possess any such sensitive information.
Email Service Providers (e.g., SendGrid)
To send notifications and emails.
Compliance and User Rights
As a global platform, we are committed to complying with major data protection regulations. You have the full right to:
- Access and Edit: Access and edit your personal data at any time through your dashboard.
- Data Portability: Request a copy of your personal data.
- Right to be Forgotten: Request the permanent deletion of your account and data.
- Withdraw Consent: Withdraw your consent for data processing at any time.
Data Security
We use advanced protocols like SSL/TLS encryption for data transfer, AES-256 encryption for stored data, and robust firewalls to protect your information. Access to sensitive data is restricted to authorized personnel only.
Mobile Application
The Application provides view-only access. Downloading content or files is prohibited through the app; users must go to the main website for such actions.
Amendments and Contact
We may update this policy. You will be notified of any material changes via email or a prominent notice on the Platform. For any inquiries regarding this policy, please contact us at our official privacy email address.